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Sandrine Fauvergue, Croupier at Casino Barrière Enghien-les-Bains

We meet Sandrine Fauvergue, Croupier at Casino Barrière Enghien-les-Bains

What with encouraging guests to play, praising their wins, and consoling them when luck isn't on their side, dealers do much more than simply deal cards or track bets; they bring the games to life. Sandrine Fauvergue, games dealer at Casino Barrière Enghien-les-Bains, loves to build a rapport with the guests and to share in their excitement. This way, she makes them feel at ease while making their game all the more fun.

 

When a holiday job becomes a year-round passion: while studying bioengineering at the Evreux Institute of Technology, Sandrine decided to fund her university course by taking up a seasonal job as a games dealer at Casino Barrière Trouville. Won over by the experience, she decided to take on the job full time. In 1999, she joined Casino Barrière Enghien-les-Bains and has been there ever since.

 

My job

"I am a Games Dealer first and foremost, but sometimes I am responsible for the role of Floorperson. My role is to host the game and to ensure that the guests are having fun. I take part in the guests' game, I congratulate them when they win, and I show them sympathy when they lose.

 

The qualities of a games dealer

"Being welcoming and knowing how to deal with conflict. You also need to be well-organised, be at ease with mental maths and to demonstrate dexterity. We also have to be able to remember the players' choices, particularly for roulette. It's also a team effort: while the dealer is managing their table, they are always supported by their Floorperson.

 

My advice

"Whether it's a look, a smile or a warm 'hello', you have to establish contact with the guests as soon as they arrive at the games table.

 

My career at Barrière

"Everyone can find their place at Barrière, no matter what their background. When I was pregnant, I took part in a training course paid for by FONGECIF (fund for the management of individual training leave) with a view to getting a job with more conventional working hours. In the end, I realised that the unusual hours allowed me to see my daughter during the daytime and take her to school and to her activities. Since then, I have constantly looked to further my career. Today I occasionally fill in as Floorperson. I would like to become one in the near future. It would mean a lot of recognition if I did.

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